Shipping Information

- Keep your neon sign safe and sound with us! We use a custom made box that is designed to protect your gorgeous sign from any damage on its journey.

- The tracking number will be provided as soon as we dispatch your order. The production and fulfilment time typically takes 3-7 days (depending on the complexity of the sign).

- Your neon sign will be delivered after it is dispatched within 4-16 days. 

- For other products than neon signs that are sold on our website, typical fulfilment time is 1-2 business days.

- We require a valid phone number during the checkout. It is necessary, so the shipping company can reach and notify you about the scheduled delivery.

What is included:

- Awesome LED NEON SIGN.
- Power Supply.
- Dimmer + remote (optional).
- A bunch of cool stickers.
- Branded brochure.
- Surgical black gloves (to hang the sign without leaving fingerprints and stains).
- Screws and Command™ Strip.

Our Shipping Partners

Duties and Taxes

- Any import or custom duties are soley customer's responsibility. 

- We will gladly provide an estimation or any additional information about customs and duties upon request. 


As soon as your order is fulfilled and dispatched, we will provide you with the tracking link through which you can conveniently track your order. Please, make sure to provide us with the correct email address to receive your tracking number.


We have honest, 100% satisfaction guarantee store-wide policy. If for some reason you didn't like the received neon sign, you have a legal right to request a return. This policy extends up to 7 days from the moment neon sign was delivered to you. In order to get a refund, drop us an email and our customer support team will walk you through the whole process.